Mcallen Police Department Records are handled by the Crime Records Unit, which operates Monday‑Friday from 8:00 a.m. to 5:00 p.m. and closes on city holidays such as Thanksgiving, Christmas and New Year’s Day. Residents can call (956) 681‑2080 for immediate help, fax requests to (956) 681‑2081, or mail written inquiries to P.O. Box 220, McAllen, TX 78505‑0220. The public lobby at 1601 N. Bicentennial Blvd., McAllen, TX 78501 provides access to records during normal business hours; life‑threatening emergencies must be reported to 9‑1‑1.
Requests for police documents may be submitted by fax, mail, in person, or through the city’s secure online portal. The required Public Information Request Form can be downloaded as a PDF, completed with the requester’s full legal name, address and a description of the desired record, then faxed to (956) 681‑2081, delivered to the Bicentennial Blvd. office, or mailed to the P.O. Box address. All submissions follow Texas Public Information Act guidelines; the bureau sends a written acknowledgment within five business days and processes the request according to the fee schedule, typically mailing the final report within ten business days for accident and crash reports or three to five days for other records.
McAllen Crime Records Bureau Contact Information
The Crime Records Unit in McAllen operates Monday through Friday from 8:00 a.m. to 5:00 p.m. and observes all city holidays, including Thanksgiving, Christmas, and New Year’s Day. Residents may reach the unit by telephone at (956) 681‑2080 for immediate assistance or send a fax to (956) 681‑2081 for documented requests. Written inquiries should be mailed to P.O. Box 220, McAllen, TX 78505‑0220. The office’s physical location is 1601 N. Bicentennial Blvd., McAllen, TX 78501, where a secured lobby provides access to public records during normal business hours. For life‑threatening situations, callers must dial 9‑1‑1 immediately.
McAllen Police Department Records Bureau 
McAllen Police Department General Request Information
Requests for public police documents are accepted via three methods. By fax: Download the official Public Information Request Form (PDF) from the city website, complete it, and fax it to the Crime Records Unit at (956) 681‑2081. In person: Visit the Records Unit at 1601 N. Bicentennial Blvd., McAllen, TX between 8:00 a.m. and 6:00 p.m., Monday through Friday. By mail: Send the completed form to P.O. Box 220, McAllen, TX 78505‑0220. All submissions are processed according to Texas Public Information Act guidelines, and requesters receive a written acknowledgment within five business days.
Incident Report Requests – McAllen PD 
Mission Statement of the McAllen Police Department
The McAllen Police Department is committed to delivering community‑oriented policing that emphasizes transparency, accountability, and partnership with local residents. Its core objectives include reducing violent and property crime through proactive patrols, crime‑prevention education, and collaboration with neighborhood watch groups. The department prioritizes equitable treatment, ensuring every interaction upholds the principles of dignity, fairness, and respect. By maintaining open lines of communication and leveraging data‑driven strategies, the agency strives to create a safer environment for families, businesses, and visitors throughout Hidalgo County.
McAllen Police Department Official Site 
Accident Report Request Procedure
To obtain a copy of a traffic collision report, complete the McAllen Police Department Accident Report Request Form (PDF), which requires details such as the accident date, location, involved vehicle identification numbers, and driver names. After filling out the form, mail it to McAllen Police Department – Crime Records Office, P.O. Box 220, McAllen, TX 78505‑0220. The department will review the request, calculate any applicable fees based on record length, and issue an invoice. Once payment is received, the requested report is mailed within ten business days. Requests submitted by fax or in person follow the same verification process.
Accident Report Requests – McAllen PD 
How to Submit a Crime Records Request
Requests for criminal history, arrest records, or other police documentation can be submitted using three channels. Mail: Address the envelope to Attn: Crime Records Unit, McAllen Police Department, P.O. Box 220, McAllen, TX 78505‑0220. In person: Deliver the request to the Records Unit at 1601 N. Bicentennial Blvd., McAllen, TX during regular office hours (8:00 a.m.–6:00 p.m., Monday‑Friday). Online: Use the city’s secure portal to upload a scanned copy of the completed request form; the system generates a tracking number for status inquiries. All submissions must include the requester’s full legal name, a valid mailing address, and a description of the desired record to ensure accurate processing.
Criminal History Records – McAllen PD 
Texas Sex Offender Registry Information for McAllen Residents
The Texas Department of Public Safety maintains an up‑to‑date public registry of all individuals convicted of sexual offenses who reside in the state. Residents of McAllen can search the database by entering a five‑digit ZIP code (78501) or by providing the offender’s name and date of birth. The portal displays the offender’s current address, offense classification, and compliance status. For additional assistance, contact the Crime Records Bureau at 1601 N. Bicentennial Blvd., McAllen, TX 78501, or call 9‑1‑1 in emergencies.
Crime Report Access – McAllen PD 
McAllen Police Records Search – County Office Resource
The County Office provides an online portal that aggregates arrest logs, investigative reports, mugshots, and booking details maintained by the McAllen Police Department. Users can filter results by date range, case number, or suspect name to locate specific documents for background checks or legal research. Each record includes the arresting officer’s badge number, the charges filed, and the disposition of the case. The database is refreshed nightly to reflect the latest activity within the city’s jurisdiction.
McAllen Police Records – County Office 
Hidalgo County Police Reports and Mugshots – Public Access
Search engines hosted by Recordsfinder compile McAllen‑area police data, offering free access to arrest photographs, charge summaries, and criminal histories. The platform reports that 4,215 arrests were recorded in 2017, translating to a crime rate of 292.38 per 1,000 residents, a violent crime rate of 14.43, and a property crime rate of 277.95. Users may download PDF summaries of individual cases, view high‑resolution mugshots, and request official copies for a nominal processing fee.
McAllen Police Records – Recordsfinder 
Open Records Request Portal (PIR) – City of McAllen
The Open Records Center centralizes all public‑information requests for the City of McAllen. Requesters create a secure account, submit a detailed description of the desired document, and receive a tracking number to monitor progress. The portal also facilitates direct messaging with records staff, allowing clarification of request scope and expedited delivery of approved files. Completed records are available for pick‑up at the City Hall Records Division or can be mailed upon request.
Public Information Request – McAllen 
McAllen Police Department Crash Report Requests
When filing a crash report request online, provide the accident date, report number (if known), full name of each driver, and the precise location of the incident. Include any visible damage descriptions and contact information for insurance purposes. After submission, the department’s Records Unit reviews the details, assigns a processing code, and typically completes the report within three to five business days. The finalized document is mailed to the requester’s address on file, and an electronic copy can be downloaded from the portal once it is available.
McAllen Crash Report Online Request 
Arrests and Warrants Search – McAllen Jail Roster
The McAllen Records Bureau processes arrest and warrant inquiries during regular business hours (8:00 a.m.–5:00 p.m., Monday‑Friday). To request a record, complete the Police Records Request Form, which can be printed or filled electronically, then submit it by mail, fax, or in‑person delivery. The form requires the subject’s full legal name, date of birth, and the specific date range of interest. Upon receipt, the bureau verifies the request against Texas statutes, calculates any applicable fees, and returns the documents with a detailed chain‑of‑custody log.
McAllen Arrests and Warrants – Texas Jail Roster 
Related Search Terms
Below are frequently asked questions about obtaining police records in McAllen, including guidance on fee structures, expected processing times, and the types of documents available through the Crime Records Bureau.
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Address: 1601 N Bicentennial Blvd, McAllen
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